1. Introduction
At iSmileLab by DentExpert, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you interact with our website, services, or contact forms.
2. Data Collected
We may collect and process the following data:
Contact Information: name, email address, phone number, clinic details – submitted via forms or direct communication.
Technical Data: browser type, IP address, pages visited, and usage patterns via cookies.
Case Files & Scans: dental scans or patient files provided for CAD design services – used strictly for service delivery.
3. How we use your data
Your data may be used to:
Provide digital design services
Communicate with you regarding your requests or projects
Improve our website and services
Ensure legal and regulatory compliance
We do not sell or share your data with third parties for marketing purposes.
We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, or loss. Data is stored securely on protected systems, and access is restricted to authorized personn
4. Security Measures
We use the SSL/HTTPS protocol throughout our site. This encrypts our user communications with the servers so that personally identifiable information is not captured/hijacked by third parties without authorization.
In case of a data breach, system administrators will immediately take all needed steps to ensure system integrity, will contact affected users and will attempt to reset passwords if needed.
5. Your Data Rights
You have the right to:
Access your personal data
Request correction or deletion
Withdraw consent at any time
Lodge a complaint with a data protection authority
To exercise any of these rights, please contact us at contact@ismilelab.ro
For questions regarding this Privacy Policy or data processing, reach out to:
DentExpert
Târgu Mureș, România – Bd. 1848, Nr. 20E, Ap. 1–2
Email: dentexpert@dentexpert.ro
Phone: +40 728 304 044